Android System USB Connector Disconnected; Causes and Fixing
“Are you constantly frustrated because your Android device’s USB connector keeps disconnecting? You are not alone. Many Android users have reported this issue, which can be extremely inconvenient when attempting to charge your device or transfer files.
In this article, we will look at the causes of this issue and offer potential solutions to help you keep your device connected and running smoothly.
USB connectors are commonly used to connect peripherals like keyboards, mice, and flash drives to computers, but they can also be used to connect smartphones, tablets, and cameras.
There are several possible explanations for why your phone reports that the USB connector is both connected and disconnected. Among the most common causes are:
- USB port is loose or damaged.
If your phone’s USB port is loose or damaged, it may not be making a secure connection with the cable, causing the phone to report that it is both connected and disconnected.
- Dirty or clogged USB port
If there is debris or dust in your phone’s USB port, it can prevent the cable from making a secure connection. The phone may also report that it is both connected and disconnected as a result of this.
- Damaged cable
This problem can also be caused by a damaged cable. If the cable is frayed or bent, the phone may not be making a secure connection.
- Issues with software
Sometimes the problem is caused by the phone’s software. Because of a bug in the firmware or operating system, the phone may report that it is both connected and disconnected.
- Hardware issue
In some cases, the problem may be caused by a phone hardware malfunction, such as a faulty USB controller.
To rule out cable or adapter issues, try different USB cables and wall chargers. If the problem persists after attempting various cables and adapters, contact the manufacturer or take the device to a professional repair service.
Here are some solutions to the problem of your phone reporting that the USB connector is both connected and disconnected:
Using a toothpick or a small brush, gently remove any debris or dust from your phone’s USB port. This can help ensure that the cable is securely connected.
- Change the cable
Change the cable to see if the problem is caused by a damaged or faulty cable.
- Restart your phone
Sometimes a simple restart can help fix software issues that are causing the problem.
- Examine for software updates
Check that your phone is running the most recent software version. Bug fixes for this issue are sometimes included in software updates.
- Do a factory reset
If the problem persists, you can perform a factory reset. This will erase all data on your phone and return it to its factory settings. Before performing a factory reset, make a backup of your data.
- Replace the USB Port
If the problem persists after attempting the above solutions, the USB port is most likely damaged. You can have the USB port on your phone replaced by a professional repair service.
- Check it with a professional
If none of the methods above work, you should take your phone to a professional repair service to have it checked. They will be able to identify the issue and offer a solution.
It is important to note that some of these methods may void your phone’s warranty. So, before attempting any of these methods, always check the device’s warranty status.
Here are a few ways to check if a USB port on a phone is damaged:
Check for physical damage: Look at the USB port on your phone and check for any physical damage such as bent or missing pins, cracks, or debris.
Try a different cable: If the phone is not charging or not recognized by the computer, try a different cable to see if the problem is caused by a damaged or faulty cable.
Check the USB port on another device: Try connecting the phone to another device or computer using the same cable, if the phone is not working with the other device as well, it could indicate a problem with the USB port.
Check the USB port with a multimeter: You can use a multimeter to check the continuity of the pins on the USB port, if the pins are damaged or not functioning, it will show continuity or resistance. However, this method requires some technical knowledge and tools.
The error of your phone reporting that the USB connector is both connected and disconnected is unlikely to cause permanent damage to your device. However, it can be inconvenient and frustrating.
Furthermore, continuing to use a damaged USB port or cable can result in further damage over time. If the issue is caused by software, a factory reset or software update should fix it without causing any harm.
If the problem is due to a hardware malfunction, you should take your phone to a professional repair service to have it checked and repaired. They will be able to diagnose the issue and provide a solution while causing no harm to the device.
To reset the USB port on your Samsung phone, you can try the following steps:
- Go to the “Settings” menu on your phone.
- Scroll down and tap on “Developer options“.
- Scroll down to the “Debugging” section and find the “USB configuration” option.
- Change the option to “MTP (Media Transfer Protocol)”.
- Unplug the cable from your phone and wait for a few seconds.
- Plug the cable back into your phone and wait for the phone to recognize it.